How can I be certain that the vehicle I receive will be clean and in working order?
We take pride in maintaining our fleet to the highest standards. Our dedicated team of ASE certified mechanics perform necessary maintenance and conducts over 168 safety and performance tests on a mileage-based schedule. This ensures that each vehicle is always in pristine condition, meeting all safety standards. Our fleet undergoes comprehensive weekly detailing, including exterior waxing and interior shampooing and conditioning. Additionally, professional third-party detailers provide daily washings and detailing as required. By adhering to established maintenance schedules, we can guarantee that all our vehicles will always be in “showroom” condition.

- Ascend in Motion
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Yes, your time starts at the scheduled pick-up time, along with an allowed buffer time based on your pickup location. The allotted buffer times are as follows: Los Angeles International Airport (LAX) – domestic flights: 30 minutes Los Angeles International Airport (LAX) – international flights: 60 minutes All other airports (BUR, SNA, ONT, LGB): 30 minutes Curb-side pickups in cities not regulated: 15 minutes Curb-side pickups in cities regulated: Not available For further details, visit our Pick up Instruction page.
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You must make all payments when booking the reservation and will face a cancellation fee if you cancel within 24 hours of the scheduled pick-up. In addition, any over-time charges must be paid in advance or reserved before the service request. If you extend “Hourly as directed” reservations, they will incur automatic charges in 2-hour increments to the credit card used for the reservation.
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