How do I confirm my reservation?
Once you have completed the reservation page, your confirmation will be displayed online immediately. Additionally, we will send you an email confirmation. If you don’t receive an email or call from us, please contact our office at 1-213-670-7900 to ensure that we have received your information correctly.

- Ascend in Motion
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Yes, your time starts at the scheduled pick-up time, along with an allowed buffer time based on your pickup location. The allotted buffer times are as follows: Los Angeles International Airport (LAX) – domestic flights: 30 minutes Los Angeles International Airport (LAX) – international flights: 60 minutes All other airports (BUR, SNA, ONT, LGB): 30 minutes Curb-side pickups in cities not regulated: 15 minutes Curb-side pickups in cities regulated: Not available For further details, visit our Pick up Instruction page.
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You must make all payments when booking the reservation and will face a cancellation fee if you cancel within 24 hours of the scheduled pick-up. In addition, any over-time charges must be paid in advance or reserved before the service request. If you extend “Hourly as directed” reservations, they will incur automatic charges in 2-hour increments to the credit card used for the reservation.
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