Can I request a specific driver?
You can certainly make a request for a specific driver, and we will do everything possible to accommodate it. However, we cannot guarantee fulfilling the request.

- Ascend in Motion
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Yes, your time starts at the scheduled pick-up time, along with an allowed buffer time based on your pickup location. The allotted buffer times are as follows: Los Angeles International Airport (LAX) – domestic flights: 30 minutes Los Angeles International Airport (LAX) – international flights: 60 minutes All other airports (BUR, SNA, ONT, LGB): 30 minutes Curb-side pickups in cities not regulated: 15 minutes Curb-side pickups in cities regulated: Not available For further details, visit our Pick up Instruction page.
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You must make all payments when booking the reservation and will face a cancellation fee if you cancel within 24 hours of the scheduled pick-up. In addition, any over-time charges must be paid in advance or reserved before the service request. If you extend “Hourly as directed” reservations, they will incur automatic charges in 2-hour increments to the credit card used for the reservation.
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